Osiyankart

Terms and Conditions

Welcome to OsiyanKart.com. By accessing or using our website, you agree to abide by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

  • OsiyanKart.com is operated by Osiyan Enterprises, headquartered in New Delhi, India.

  • By using our services, you agree to comply with all applicable laws and our stated policies.

2. Products and Orders

  • All personalized products are made to order as per customer input and cannot be cancelled, exchanged, or refunded once confirmed.

  • Product images are for reference. Actual product colors or finishes may slightly vary due to screen settings or manufacturing processes.

  • We reserve the right to cancel or refuse any order in case of pricing, inventory, or technical errors.

3. Payments

  • We accept online payments via UPI, credit/debit cards, and net banking through secure gateways.

  • OsiyanKart does not store sensitive payment data such as card numbers or CVV.

4. Shipping & Delivery

  • Orders are typically processed and dispatched within 2ā€“5 business days, depending on product type.

  • Delivery timelines may vary based on location and courier availability.

  • Customers are advised to record an unboxing video to claim any damage or missing item issues.

5. Returns & Refunds

Refer to our Refund & Return Policy for detailed terms on replacements, damage claims, and refunds.
Link: Refund & Return Policy

6. User Conduct

You agree not to:

  • Post false, misleading, or defamatory content.

  • Attempt to hack, modify, or misuse the website.

  • Infringe on copyrights, trademarks, or intellectual property.

7. Intellectual Property

All content, including text, images, logos, and designs, are the property of Osiyan Enterprises and are protected under applicable intellectual property laws.
Unauthorized copying or reproduction is strictly prohibited.

8. Limitation of Liability

OsiyanKart and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or products.

9. Governing Law

All disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Contact

For queries or complaints:
šŸ“§ osiyankartorders@gmail.com
šŸ“ž 7428601369 (10 AM ā€“ 6 PM, Monā€“Sat)
šŸŒ www.osiyankart.com